" I have been coaching and supervising for over 15 years now and worked with many Supervisors. I really enjoy working with Frances as my Supervisor for both my coaching and my supervision as she provides not only a safe space for my reflective practice, she challenges my thinking and my perceptions. Frances skilfully weaves in theories and her observations to enable me to fine tune my practices, attend to the complexity of what's happening in the wider system and for me to notice the impact this has on me and my supervisees and my coachees. Frances brings a positive energy to our sessions, focusing on my needs and challenging me by not letting me off the hook. I always leave each session feeling renewed and with clarity that translates new learning into my practices and my life! Thank you, Frances."
Sophie O'Sullivan, Partner and Senior Organisation Change Manager – John Lewis Partnership

"It's always challenging to put into words what Frances does and then to sufficiently describe the impact she has. She is someone I have trusted to help in some very challenging organisational situations from fractured teams to derailing executives. I have seen her turn around those very, very difficult situations and bring a renewed energy to the individuals and teams concerned. This has been invaluable. She combines a staggering depth of understanding of individual and organisational behaviour with a simplicity of approach and style which inspires a great deal of confidence from the line.
As a coach she brings commitment, challenge and unwavering support along with a no-nonsense 'hold your feet to the fire' approach. I know from personal experience that it is not an easy process; but it has been a transformational one. And that is where the real value of coaching and organisational development lie and where Frances comes into her own."
Dr Wayne Mullen, Chief People Officer - King

"I have had the benefit of working with Frances on and off over the past 7 years (and counting) at Serco and now in WSP. Over this time, I have come to directly appreciate Frances' expertise in facilitating a team's ability to collaborate effectively on the path to continuous learning and systemic improvement. I am very glad to say that Frances is now working closely with my Transport & Infrastructure team here in the Middle East as a catalyst to us reaching our full potential. Our team has already started to experience direct feedback about how much better we are connecting across the organisation to facilitate greater business outcomes."
Martin Bassett, Director of Transport & Infrastructure - WSP

"Frances’ style was great match for my personality and mindset as she used an effective mix of personal anecdotes reinforcing her warmth, authenticity and experience, enabling her to work with a more probing and challenging style because I trusted her. She helped me navigate my way through a testing work transition, as I had moved from a familiar leadership situation with a team I had built myself, to an environment where I had a limited team and was having to collaborate and influence on a global stage to deliver a talent strategy.  

She helped me look at certain key relationships I had in the business and assess what I could take from them into this new situation. How I could develop my own style to reduce the level of frustration I was feeling with some of my new peers and help me get to know them to work with them effectively and have some fun!

"I have recently starting working with Frances as my Coaching Supervisor. She brings a wealth of experience with her and ensures that she flexes her approach to meet your needs as well challenge you in your thinking. This is all done in a safe and confidential space where I feel trusted, not judged or evaulated and able to talk through some key relevant issues. I have every confidence in Frances and through working with her know that my coaching will improve significantly for the benefit of all."

"Honestly and genuinely, the coaching sessions Frances had with me gave me the ability and the methodology to reframe things and shift my thinking before engaging with key stakeholders and providing important feedback, and how to communicate my thinking collaboratively and not as just an heroic solution. The way she supported and challenged in our coaching conversations helped to build my self-awareness and confidence, deepen my humility at the same time and validate my sense of the contribution I make, without side-lining more challenging reflections on my blind spots. That combination of the lowlights and highlights made me appreciate her realistic and straight forward approach to coaching."
Habib Akkari, Regional HR Director, Subsea 7

"Having worked with Frances on both a Team Effectiveness agenda for the Exec Leadership team and Exec Coaching at Vodafone, I have no hesitation in recommending her work to any professional organisation. Frances works in a refreshing way, she is honest, transparent and incredibly resourceful. My client group provided great feedback on her style, level of challenge, and expertise. I personally learnt a lot from working with Frances and appreciated her input and fantastic insight into complex people, using her well-developed empathy and extraordinary intuition, along with obviously intellectually strong thinking and consideration."
Abigail John, HR Leader - Vodafone

"I'm kind of astonished. I've always been a person who has been very tightly wrapped around certain points and values, believing I had to think things through in very particular ways ... somehow with this experience of working with Frances in our organisation, I've been able to let go of that and this has let me just be who I am. As an engineer and project director, this feels different in how I am more connected to myself and then others at work. That more than anything has kind of carried me through the things that we've had to address, in an extraordinarily challenging time.

It's as if a window has been opened and a bunch of fresh air has been allowed in. I've started to learn to trust myself differently, to trust others much more and to be more open to new possibilities that we can collaborate on together. I have even found myself looking back at this process and wondering how I just got through some of that. Without this significant orchestrated process Frances has co-created with us, having already somehow thought through all the scenarios and brought those lightly without any telling, as engineers don't like being told, a lot of the fretting and worrying has gone away with some of the changes that I feel we have made with Frances' support. I have had a self-reflective experience that I have not had before and I certainly didn't expect at the start of this process, when I was honestly thinking that this team coaching might just be a bit of a last-ditch hail-mary pass that would come to nothing."
Randy Hubler, Programme Director USA – WSP

"Frances was hired to help integrate and coach a newly formed executive team at Discovery Networks Europe. Frances facilitated team training, relationship building and goal setting offsite for a group of eight senior directors. Her work was insightful, challenging and helped us to create clear direction for a group of highly motivated and clearly opinionated people. I have never felt the team to be as engaged and aligned as after that process and I really believe now more than ever before that we can do great things together."
Alanna Carty, Senior Marketing Manager – Discovery Channel

"Frances undertook to facilitate and to create an outstanding change orientated off-site for a global asset management firm. Her flexibility combined with a resilience to deliver is unmatched in my experience. The outcomes have remained with the firm credibly benefitting the bottom-line. We are a bunch of highly qualified, smart people, intellectually very demanding and intolerant of anything flaky or soft. Working with Frances was surprisingly challenging and demanding in exactly the ways we needed that to be. She pushed us out of our boxes and mental models and into new thinking. Outstanding experience."
Iain Cowell, Credit Suisse

"Frances helped me during a role in which I undertook significant organisation and culture change. She was able to challenge my perceptions which in turn led to creative and effective interventions. Frances has expertise in the way teams and organisations function and brought that to bear so I could improve the way that the business was run."
Nikki Cole, Director Qinetiq Air Division

"Frances is fantastic. I worked with her while working at a defence technology company as the Head of Bidding. We worked together to develop my effectiveness at influencing and relationship management across the business leadership team. Through Frances’ coaching, I have been able to successfully move the bidding function through some key issues. She has also played a vital role in coaching me and others in the senior management team at make us more effective at working together. In doing so we moved the team, and business forward on a number of challenging topics. I’ll be staying in touch."
Jon Bowden, Head of Programme Controls - Qinetiq

"Frances was an excellent coach. Warm, encouraging and kind whilst also challenging and focused. There is no hiding place! I have absolutely no hesitation in recommending her for either career or personal coaching. If you want to get sorted, get Frances!"
Janine Giovanni, Marketing Director - Transworld Publishing