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Mediator
Conflict Mediation
Helping organisations to restore productivity by resolving conflict, grievances and ruptures within the organisation or externally
Challenging. Thinking. Connecting.
Challenging. People often avoid conflict so resentments are stores and can flare up into conflict. Misunderstandings happen. Mediations helps to calm and resolve these challenges.
Thinking. People's stories are compelling, they get caught up in them. Mediation returns people to thinking and out of their emotional responses so that resolution can be found.
Connecting. Conflict is harmful, people get hurt and disconnected. Mediation restores professional relationships and productive, connected dialogue so that a way forward can be created.
Experience Adds Edge
Frances
has been a consultant for 30 years. For the past 26 years she has provided Organisational, Team and Executive Coaching with Board and senior teams and individuals globally. Her training in Psychology and Masters in Executive Coaching gives her insight into people and behaviours - crucially, she applies this whilst focusing on the key business issues.
In her Mediation, she uses this understanding of the process, her insight into organisational culture and her grasp of the human dynamics to hear all the stories and reframe what is happening. She helps each party to be heard, to hear each other, to let go of the drama and competition, to connect with the emotions present and then to release some of that. She helps them to find a way to connect with each other again and to create a path back to productivity. Her mediation helps to co-create a way for everyone to be relieved and to put the conflict behind them, to feel respected as well as demonstrating respect for others. Focusing on insight into the situation, mediation adds a calming elements of thoughtful reflection and unbiased facilitation to create a shared truth..
In her Mediation, she uses this understanding of the process, her insight into organisational culture and her grasp of the human dynamics to hear all the stories and reframe what is happening. She helps each party to be heard, to hear each other, to let go of the drama and competition, to connect with the emotions present and then to release some of that. She helps them to find a way to connect with each other again and to create a path back to productivity. Her mediation helps to co-create a way for everyone to be relieved and to put the conflict behind them, to feel respected as well as demonstrating respect for others. Focusing on insight into the situation, mediation adds a calming elements of thoughtful reflection and unbiased facilitation to create a shared truth..
Frances is known as a Coach and Mediator for her honesty, directness and non-judgemental empathy. She listens, she supports, she focuses on the pivot points, she moves the narrative to new places by listening, working hard with all parties to find - what will really make the difference here. Her priorities are authenticity, creativity and a willingness to take on new thinking, as people do their best work when not on guard, embracing uncomfortable realisations and taking responsibility for their next steps. She facilitates shared meaning, helping individuals or teams to become more aligned with their shared purpose and to hear each other’s stories in a way that facilitates healing.
Work with Frances
If you want a Mediator to work with the individuals or teams to restore productivity and reach resolution, avoiding grievances and tribunals, avoiding losing any employees and providing caring and practical support for all parties.
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